Delivery times / Shipping
Shipping Switzerland
All orders over 200.- CHF will be shipped free of charge by Swiss Post. For small orders 6.50 CHF will be charged.
The delivery takes place within 2-3 working days and can be tracked by a tracking number. Parcel acceptance is against signature.
Delivery time for MadeToOrder jewelry pieces:
For jewelry pieces that are made to customer specifications, we ask you to note the information on the product website. Depending on the design, the delivery time takes 2-8 weeks. We ask here for some patience and understanding.
Shipping Germany
All orders over 200 EUR will be shipped free of charge by DHL from our German warehouse. Thus, no customs duties or additional VAT will be charged. For small orders under 200 EUR 7.- will be charged.
Shipping Europe outside Germany
All orders over 200 EUR will be shipped free of charge with DHL from our German warehouse. There will be no customs duties or additional will be charged. For small orders under 200 EUR 18.- will be charged.
Delivery is within 3 - 5 working days from dispatch (additional processing time of 3 - 10 working days) and can be tracked by a tracking number. Parcel acceptance is against signature.
Delivery time for MadeToOrder jewelry pieces:
For jewelry pieces that are made to order, we ask you to note the information on the product website. Depending on the design, the delivery time takes about 2-8 weeks. We ask here for some patience and understanding.
Shipping Worldwide
All orders over 500.- CHF will be shipped free of charge with DHL Express.
On foreign orders outside the EU VAT / duties may apply.
Delivery time for MadeToOrder jewelry:
For jewelry that is custom made, please see the note on the product website. Depending on the design, the delivery time takes about 2-8 weeks. We ask here for some patience and understanding.
DHL Express / UPS
The delivery takes place within 2-5 working days (except MadeToOrder jewelry) and can be tracked by a tracking number.
For the express delivery 50.- CHF will be charged.
